frequently asked questions
 

Specialty Cutting Tools
Your cutter are self-sharpening. Does that mean I will never need a new blade? Our trimmers have a metal blade on the base so each time it is used; the cutting blade sharpens itself (excludes Stack Cutters). As with any fine cutlery, eventually the blade could wear down and need to be re-sharpened or replaced. For a longer life, run the blade up and down several times without paper. This will perform a sharpening action similar to that of a kitchen knife.

How are your paper cutters self-sharpening? The action is similar to sharpening knives. Dahle rolling trimmers feature two blades, one stationary and one moving. The rotary blade slides across the stationary one at such an angle that it improves the cutting edge. Paper does not have to be present for this action to occur. The grinding together of the two metal surfaces hones the cutting edge.

Can I sharpen the blade on my Specialty Cutting Tool? The blades on the lever style trimmers and stack cutters can be sharpened. We do not have a sharpening service but we recommend you call a local knife or scissor sharpener.

Can the blade fall down accidentally? Safety is Dahle’s #1 concern. Our cutters are designed so that the blades will stay in whatever position it is left. This is safety feature to prevent personal injury. Over time, the lever arm may need to be tightened.

Sharp objects make me nervous, what are some safety features to prevent me from getting hurt? Safety is Dahle’s #1 concern. We realize our responsibility in designing safety features that are useful, automatic and unobtrusive to the user. The following are safety features incorporated on most of our Lever Cutters/Guillotines:
-Paper clamp: The large format guillotines feature either a foot or hand clamp to securely hold your work in place and keep hands away from the cutting surface.
-Safety shield: The metal or acrylic (depending on model) provides a permanent barrier from your hands and the cutting blade.
-Self-sharpening blade: Ensures your blade is always sharp and cuts easily through material without the need to apply excessive force.
-Non-slip rubber feet: Prevents the trimmer from moving while you are cutting.
-Exact placement blade: Prevents the blade from flying up or falling down after use.
-Lockable blades (567/569 only): Prevents unauthorized use.

How long do the cutting blades last? The life span of a cutting blade varies depending on what you are cutting and how often the trimmer is used. You can contact a Customer Service Representative to help you choose a trimmer that suits your needs.

Are your cutting blades replaceable? The cutting blades are replaceable. You can contact us directly at (800) 243-8145.

Why is sheet capacity listed in a trimmers specifications? Sheet capacity is a standard specification used to measure the capability of the paper trimmer. While the effectiveness of a trimmer should not be measured in sheet capacity alone, it is a helpful guide to it capability. It’s important to note that while Dahle trimmers remain accurate even up to their full capacity, other factors can come into play such as the exact placement of your printed material on each sheet.

What do the imprinted lines and numbers on the base of the cutter represent? The grids and numbers represent standard cutting sizes. Dahle products are made in Germany so some of the grids represent European paper sizes.

I’m not very strong, how hard is it to cut through 700 sheets of paper?  Believe it or not, it's extremely easy to cut through 700 sheets of paper using a Dahle Stack Cutter. These machines are designed so only a slight amount of force is needed to cut through a rather large stack of paper.

Do I need to purchase a stand for your Stack Cutters? The stands are not included with the cutter but can be purchased separately. The benefit of the stand is that it places the cutter at the optimal height required for pressing down on the handle.

Why aren’t the stands included with the Stack Cutters? Some print shops or copy centers have their own tables or stands set up and would prefer to place the cutter on them. For the most effective use of this cutter, please refer to the user’s manual for proper height adjustment.

What is a self-locking backstop? A self-locking backstop is the paper guide that is set to the desired cutting length. It’s made self-locking through the rotary handle that can only be engaged through direct pressure. This ensures optimal accuracy and prevents accidentally moving the backstop.

What’s the best way to buy a cutter? Dahle has an extensive dealer network located throughout the world. The following links will assist you in finding a Dahle Authorized Dealer in your area or you can browse our list of Online Dealers.

Do you have an instruction booklet in English? Most of our products are made in Germany and sold worldwide. In order to be interpreted universally, some have directions with only drawings. Others have a booklet in several languages; English is found on the pages marked GB (Great Britain).

Where can I purchase replacement parts? Very few Dahle dealers stock replacement parts so you can purchase these items directly through Dahle North America by calling (800) 243-8145 (North America residents only).

 
Dahle North America, Inc. 49 Vose Farm Road Peterborough, NH 03458 (800) 243-8145
Copyright © 2008 Dahle North America, Inc. All rights reserved.